Organisational Policies

We always aim to improve on our policies and procedures. We value feedback and anyone can submit feedback and complaints to Staffing Options.

Privacy and Confidentiality

Privacy Policy is about how we collect, manage and hold your private information.

Staffing Options' website uses cookies. Cookies are data that a server sends to a browser to remember information about the users' visits to the site and to store details about their use of the site.  

Staffing Options' website also uses Google Analytics which captures website traffic and web page usage. Google Analytics does not identify individual users or associate IP addresses with other data held by Google. 

Staffing Options website may contain links to other websites not owned or controlled by us. Staffing Options is not responsible for the privacy practices of other sites.

Click here for our full Privacy Policy.

Illustration of the southbank arbour with the curved cannopy and boganvillia peaking through.

Accessing your Information

You may access the information recorded in your file upon written or verbal request, subject to the provisions of the Australian Privacy Act. If you make a verbal request, Staffing Options will request written confirmation and proof of identity. 

You will be able to view your file within 14 working days following your request. Should you disagree with information kept on your file, you have the right to submit a disclaimer or counter document which would be kept on file.

Conflict of Interest

Staffing Options host Plan Management and Support Coordination within the organisation. The services are established as separate activities within Staffing Options and there is a Conflict of Interest Strategy in place.

Staffing Options can continue to assist you to pay for your support staff and your supports and services from a range of providers.  Staffing Options has adapted its policies and procedures to ensure that it is clear that you will continue to have the right to determine who, how and when your supports are delivered.

Industry Connections and Contacts

We pride ourselves on our strong local networks and links to advocacy organisations. We understand that Staffing Options may not be the best organisation for all your needs.

Advocacy Contacts